When you register at Vaitaka, you share certain personal information. You have every right to know how that information is stored, how it's used, and where it doesn't go. This page explains everything in plain, straightforward terms.
Not just a policy — every commitment put into practice.
Your name, mobile number, and transaction details are stored in separate encrypted partitions. No sensitive information is held in readable form on our servers.
Vaitaka never sells or transfers your personal data to advertisers, data brokers, or any other third party. This is a core commitment.
You have the right to view, update, or request deletion of your profile data at any time. Contact support and the matter will be handled within 48 hours.
Your bKash or Nagad number is never stored directly on Vaitaka's servers — it is processed using a tokenization method. This means your payment details remain safe even in the event of a data breach.
Vaitaka only collects information that is genuinely necessary to deliver its services. No unnecessary data is requested — this is part of our "data minimization" policy.
You can opt out of promotional emails or SMS at any time. Simply use the unsubscribe link in any email or go to your Account Settings.
When you create an account and use Vaitaka's services, certain information is collected automatically or with your consent. We only ask for what is genuinely necessary — nothing more.
Information collected at registration:
Automatically collected while using the platform:
Important: Vaitaka does not collect your bank account number, national ID number, or passport number — unless specifically required for KYC verification and you have given your explicit consent.
Vaitaka uses your information only for specific, legitimate purposes. No data is ever used for anything beyond the reason it was originally collected.
Vaitaka analyzes your betting behavior to personalize your experience within the platform — for example, bringing your favorite sports to the home screen. This data is never shared with external advertising networks.
Vaitaka does not sell your personal data. However, limited information may be shared with certain partners for operational purposes — always under contractual confidentiality agreements.
To be clear: Your information is never shared with advertisers, social media platforms, data analytics companies, or any third party for commercial purposes. That is an unwavering principle at Vaitaka.
Vaitaka does not retain data beyond what is necessary. Specific retention periods are defined for each category of information.
Once the retention period expires, data is automatically deleted or anonymised in a way that makes it impossible to identify any individual. You may also request deletion before the retention period ends — except for data we are legally required to keep.
Vaitaka's website and app use cookies — small text files stored in your browser that help improve your experience. Not all cookies are the same; some are essential, while others are optional.
The app uses local storage and secure tokens instead of cookies. Cookies can be disabled in your browser, though some features may not function properly as a result. Vaitaka does not use third-party tracking pixels or cross-site tracking.
Under international privacy regulations, Vaitaka grants every member a set of specific rights — and these rights are real, not just words on paper.
To exercise any of these rights, email support@vaitaka.best or reach out via live chat. Responses are typically sent within 48 hours. Complex requests may take up to 30 days.
Vaitaka's services are strictly for users aged 18 and above. We do not knowingly collect any data from individuals under 18.
If you suspect that a minor's data has been collected by mistake, please contact support@vaitaka.best immediately — the data will be deleted promptly and the associated account will be closed.
Parents should use their device's parental control settings to prevent minors from accessing platforms of this nature.
Vaitaka adheres to the highest industry standards to protect your data, with security measures in place at both the technical and organizational levels.
That said, no platform can guarantee 100% security on the internet. In the event of a security incident, Vaitaka is required to notify affected members within 72 hours.
Vaitaka may update this Privacy Policy at any time — due to changes in law, technology upgrades, or service expansion. You will be notified in advance via your registered email or SMS before any significant changes take effect.
The date of any change and a summary of what was updated will be shown at the top of this page. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
For any privacy-related questions, concerns, or requests to exercise your rights, please get in touch with us. Vaitaka's privacy team is always ready to respond to all enquiries.
We want you to feel safe and comfortable at Vaitaka. If anything about our privacy practices is unclear, don't hesitate to ask — no question is too small.
You are in control of your personal information at Vaitaka — at any time.
You decide which cookies you accept and which you don't. Essential cookies will always remain active.
A quick overview of how Vaitaka manages your data, in the interest of full transparency.
| Data Type | Purpose of Collection | Third-Party Sharing | Retention Period |
|---|---|---|---|
| Name & date of birth | Identity & Age Verification | No | 3 years after account closure |
| Mobile number | OTP & support communications | No | 3 years after account closure |
| Email address | Confirmations & Notifications | No | 3 years after account closure |
| Payment Mobile Number | Transaction Processing | Payment gateway only | 5 Years (Legal) |
| Transaction records | Audits & Dispute Resolution | No | 5 Years (Legal) |
| IP address | Security & Fraud Detection | No | 90 days |
| Betting History | Account Management | No | 5 Years |
| Device Information | App Optimization | No | 90 days |
Important information about the loyalty programme and tournaments
You've read the Privacy Policy — now you know exactly how your data is protected. Sign up with confidence and get a 100% bonus on your first deposit.